| Welcome to the MNA Host support
centre. Here you will find many different resources
and sections to help you find the answer to your problem
or query. If you don't find what you're looking for,
or need further help please consult the support contact
section.
Customer
Forum: An online forum where customers
and MNA Host staff can help each other. From here
cutomers can ask questions on various subjects regarding
hosting and IT, and other users and MNA Host staff
will respond in an informal way. This is great for
keeping up to date with events and experiences with
other users.
FAQ System: Questions
and answers to some of the most frequently asked questions
such as 'Whats the path to perl?' and many more. FAQ
System is also searchable.
Helpdesk:
Users can submit trouble tickets via this online helpdesk.
They can then watch the progress of their ticket as
it is dealt with by MNA Host support staff. If the
helpdesk ticket is more serious, it can be instantly
passed onto senior support staff.
Support
Contact: Details on how to contact support
including, e-mail, postal address, fax and phone.
Resources & Manuals:
Control Panel manuals are available to download from
here in three different formats. Also there are links
to various resource websites, including websites that
can help you build your site.
|